Nearshore AI Development Agency
We design and deploy AI agents that handle customer support, qualify leads, process orders, and connect your tools — 24 hours a day, with no errors, no downtime, no hiring. Built by a nearshore AI team working on US business hours.
What is an AI agent?
A chatbot answers questions by following a fixed script. When a user goes off-script, it fails. An AI agent is different: it reasons, decides, and acts. It can query your live inventory, update your CRM, send a personalized email, and escalate to the right human — all within the same conversation.
Think of it as an employee who knows your company's processes perfectly, is available 24 hours a day, handles hundreds of simultaneous conversations, and never repeats the same mistake twice.
Traditional chatbot
AI agent
24/7
Availability without interruption
∞
Simultaneous conversations
<2s
Agent response time
2–3 wk
From discovery to production
Use cases
The problem
Your sales team burns hours talking to prospects who will never convert. There's no system to separate the serious buyers from the browsers.
The solution
The agent opens the conversation, asks 4–5 qualifying questions, and scores each lead before a rep gets involved. Your team only talks to people with real buying intent.
The problem
Customers write at 11pm and don't get a reply until the next business day. Every missed message is a missed sale or a frustrated client.
The solution
An agent trained on your company knowledge resolves 80% of inquiries instantly, on any channel — Slack, email, WhatsApp, or your website. It escalates to a human only when necessary.
The problem
Your engineers answer the same 20 questions over and over. High-value technical work gets blocked by repetitive L1 tickets.
The solution
The agent searches your knowledge base, diagnoses the issue, opens the ticket with full context pre-filled, and notifies the right engineer. Complex tickets get resolved 60% faster.
The problem
Your data lives in HubSpot, Slack, spreadsheets, and email — nothing talks to anything else. Every handoff is a manual copy-paste.
The solution
We connect your stack so data flows automatically: order comes in → inventory updates → invoice generates → customer gets notified. No more copy-paste.
How we work
We map which processes consume the most time and where the highest automation ROI is. We leave with a clear picture of what to automate and in what order.
We design the architecture: which AI model to use, which channels to integrate, how it handles memory and context, and when it escalates to a human. No surprises later.
We build in staging, test with real data, and tune until behavior is predictable and reliable. We don't ship until it works well.
We launch to production with active monitoring. During the first 2 weeks we refine based on real usage. After that, the agent keeps improving with every interaction.
Tech stack
FAQ
Have a question that isn't here? Reach out directly.
Ask on WhatsApp →Live demos
Select one of the four demos and talk directly with the agent. These are the same flows we implement for our clients — real data, real AI.
↑ Select an agent to open the chat
Free discovery call
In a 30-minute call we analyze your process, show you what an AI agent can do for your specific case, and give you a concrete estimate. No commitment.
From the blog
